The complexity of a modern HVAC system, with all of its comprised parts, requires ongoing care and maintenance to remain in peak operating condition.
While some things can be done by the homeowner to protect their investment, maintenance checks require a trained technician. Maintenance check-ups should be performed during each major season of heating and cooling as they often detect future problems before they become a system failure. The Eagle Vision Plan by Ferguson Heating and Air Conditioning offers value and peace of mind knowing that your system will receive top priority in care and maintenance.
Find peace of mind and do not worry
about the care and maintenance
of your HVAC system.
We keep your HVAC system in working
order, adding longevity and efficiency
to the life of your system.
Monthly membership fee gives you
discounts on future parts & services,
saving you money.
Abraham was on time, provided good options and advise, and was very friendly and nice.
Very Professional just we updated on progress of the job and completed it
Utterly professional, replaced an outdoor gas line with no issues. Great work crew, the two guys were straight in and at it-excellent. Highly recommend the company and the crew.
My AC that is still under warranty quit cooling 3 nights ago. I called several companies and they were the only ones who returned my call. They sent Abraham out, who was very nice and professional. He told me what was wrong and gave me an estimate. He said it could take up to a week with everything being delayed...
I requested an appointment online over the weekend and they were able to send someone out that Monday. Nolan was friendly and made rescheduling easy when rain interuppted the service. I signed up for one of their Eagle Vision plans.
I called about a leaking condensate pump and they were here within an hour with a replacement. Courteous and professional. Answered tons of my questions about my upstairs a.c. ductwork and options totally unrelated to initial service call. (Thank you, Abraham!) I decided to sign up for a yearly maintenance plan on the spot. Very happy with their service!
It was a holiday weekend in the middle of the summer, so I knew I would have to wait a couple of days for a technician to be available, but their customer service was excellent and very friendly. The technician was on time, explained the issues on the unit, and even fixed some issues with my sump pump in the...
As always, I got a return call, from the knowledgeable receptionist promptly. I got an appt sooner than expected. Tech was on time, accessed the issue, serviced it, checked the result. Very thorough, respectful. He let me know he'd been vaxxed & still offered the wear a mask. I like they want all the info about the issue on the...
Expectations!! I currently have a warranty on my AC unit with Carrier and need it to be replaced not just fixed. I haven't had any work done yet, but from the customer service I have experienced from Susan assures me that I am in the right place. I wish I would have know about them before. Once I have services...
Quickly identified the issue and resolved it. Was friendly and shared advice on how to prevent future problems with my ac system
My AC stopped cooling so I had to find a repair company ASAP! Summer just began and Georgia heat is no joke. Ferguson heating & Air was very close to my home while also having great reviews, so I had to check them out. I’m so glad that I did! I called around 11am and was told that they would...
Kelly, the technician, was outstanding!!!!! He provided detailed, thorough maintenance service. He explained what he was going to do, did it in a timely manner and in closing explained the results. All while doing this, he maintained a very pleasant attitude....you could easily tell, he enjoys what he does. Kelly just reflects the culture of Ferguson's that I've become accustom...
Called due to my AC making a weird sound. Same day visit. Technician was solid- professional, presentable and prompt. Signed up for their maintenance package after becoming more knowledgeable on the importance of maintaining. I also valued the non sales and pushy approach.
Had the pleasure of receiving service from Brandon Mulkey!! Great guy all around. He was very knowledgeable of my unit. Definitely recommend these guys for any AC repairs!!
Kelly was phenomenal. He was very professional and explained step-by-step so that I understood what was happening. He was very thorough and answered all of my questions.
We had the problem with our HVAC not cooling. I scheduled online for a check-up of the system, Ms. Susan contacted me and sent Abraham. Abraham a very fine young man was able to diagnosed and found the problems (condenser fan motor and evaporator coil with major refrigerant leaks). He placed the order of the parts and rescheduled the next...
The office called me today to ask if I would be home so they could do my annual AC checkup. I didn't schedule the appointment, but they were in my neighborhood and had a cancellation. That is proactive service.
Susan worked us into the schedule on a rainy day. Then Brandon came out and had us back up and running in absolutely no time! It was a simple fix, and he had the part available on his truck. He explained the nature of the problem in detail and broke down the very reasonable pricing clearly. He articulated the benefits...