Ferguson Heating and Air promises peace of mind for your family and respect for your home delivered by competent and reliable professionals. Treating our customers like family is our greatest mission. Regardless of the severity of your air or heating issue, repairs will be made promptly and only with the highest grade of materials.
Welcoming a serviceman into your home should not be an unsettling situation. Customers should not have to feel unsafe when inviting a repair person into their Peachtree City home. At Ferguson, we want our trained professionals to be the familiar and friendly face which puts your mind at ease. Ever since Ferguson was founded in 1946, our motto has been “treating customers like family.” When your home is in need of residential repairs, Ferguson will be committed to resolving your heating and air issue while maintaining your comfort in a friendly atmosphere.
Every visit made by Ferguson is intentional. Before we enter your home, we have called to confirm the appointment the day before as well as calling when we are en route to your Peachtree City residence. We respect your time and realize that you still have a life and schedule while your heating and air is malfunctioning.
Upon arrival, our skilled team members will be professionally attired and will wear protective booties to guarantee your floors are unaffected. In addition to protective booties, protective floor covering will be laid over the floor or any area which may be impacted. Our team realizes that we are guests in your home and the only trace of our presence should be the repaired unit.
Prior to being allowed to serve you, our workmen undergo extensive training, comprehensive background checks, and proper certification. Since integrity is at the core of Ferguson Heating and Air, we see each employee as a reflection of our company. Each employee is meticulously groomed and educated to be the embodiment of our company’s values.
Since we hold our team to such high standards, our company demonstrates its commitment as a whole to integrity and excellence by being involved in state and local professional Air Conditioning Associations and the Better Business Bureau. Our reputation is of the utmost importance to us because we want to have your respect and endorsement as a satisfied customer.
In the same way that we demand excellence from our team, we expect the materials we utilize to be high performance and long lasting. When Ferguson repairs your unit, the repair will be done with quality products, so your money will be invested well. Our repairs are never band-aid or duct tape kind of solutions. Our highly trained technicians will do the job correctly with premium materials to maintain the longevity of your system.
If your AC system is not working and it is a holiday or a weekend, call the HVAC professionals at Ferguson Heating & Air Conditioning. Our technicians can determine if the problem is one you can fix yourself, such as a tripped breaker, or one that requires the services of a trained, experienced HVAC technician.
There are several reasons an air conditioner may blow hot air. One of the most common is a compressor problem or an issue with a low level of refrigerant. It can also occur if the unit needs cleaning, or if there is damage to the return duct that is pulling in warm air to the system from the attic or outside of the home.
Airflow problems through the filter are the most common issue when the air conditioner freezes up. There is also the possibility that the freezing is due to low refrigerant levels, which can be checked by our HVAC technician.
If the noise is caused by a twig caught in the housing of the outdoor unit, it may be possible to fix the problem yourself. Turn off the power to the unit, and also turn off the breaker, then remove the twig. Do not attempt to fix other air conditioner problems yourself, as there are dangers, including electrical hazards, and high-pressure refrigerant systems that can be dangerous to work around.
We had the pleasure of have Kelly Bacon visit our house. He was very professional and provided fantastic service! Highly recommend!
I have had the pleasure of using Ferguson for the past 17 years. They are a professional and high quality business with great people. I have never had a problem with their services. All the work is done right the first time, they are reasonably priced, they are prompt and very responsive. Most importantly, I trust them completely with my HVAC units. Highly recommend.
Matt, coordinating a time that was convenient for our schedule and was on time. He spent hours with us making sure we understood what we needed. Very professional and thorough. Matt was very knowledgeable and we appreciate diligent attitude while serving us on a Saturday. A heart felt Thank you From the Clemons Family.
I’ve used Ferguson for 3 years and would recommend them. Abraham from Ferguson is fantastic. He arrived early, explained what he observed, answered all of my questions and went out of his way to track down answers. The customer experience was excellent.
We’ve been customers of Ferguson Heating and Air Conditioning for over 10 years. The technicians and office staff are always courteous, professional, and knowledgeable. They’ve been up front about problems with our systems and given options when available. We’ve never felt pushed to make a decision or purchase a product. They really care for their customers.
Excellent and responsive! I have been with Ferguson for years and recently had an issue over a holiday weekend. The on call technician (Abraham) was patient and accommodating and provided expert guidance. Thank you!!
We had an issue in our office and they took care of it very quickly. The staff is great and the techs are very kind! Thank you Ferguson, you guys are a blessing.
Our Tech Abraham was on time and answered any questions I had. He was very knowledgeable. Highly recommend.
We have been with this company for 19 years and will never use another company for our heat and air. They are very professional and caring people.
Susan is amazing. When you call she is always friendly and always willing to help you.
Abraham was very professional, knowledgeable, and competent. I will definitely be using Ferguson for all of my HVAC needs in the future. Thanks!
Brandon was really great. He answered all of my questions about the work he was doing on both systems, and he talked to me about the best ways to maintain them. He was honest, professional, very knowledgeable, and also easy to talk with. I would definitely recommend Brandon and Ferguson Heating and Air for their excellent service.
I had a UV light installed on both of my HVAC units today. Ferguson employees were here promptly, were very professional & completed the job in a timely manner. They wore the blue booties over their shoes when going upstairs & took all trash with them. I am very pleased with their service.
Brandon from Ferguson Heating & Air Conditioning came out and did our estimate and the follow up work. He was on time, professional, friendly and efficient. He completed exactly what was needed, made recommendations and understood what needed to be accomplished. Thanks for the great service.
We were desperate with no idea where to go for help. Replaced a gas heater with great care
Prompt service..fair price. The installers were professional and committed to doing a good job. Both Rick Glover and his Son along with the installers treated me in a courteous manner..they exceeded my expectations. I would recommend them to anyone that needs a good company. Thankyou.