Ferguson Heating and Air promises peace of mind for your family and respect for your home delivered by competent and reliable professionals. Treating our customers like family is our greatest mission. Regardless of the severity of your air or heating issue, repairs will be made promptly and only with the highest grade of materials.
Welcoming a serviceman into your home should not be an unsettling situation. Customers should not have to feel unsafe when inviting a repair person into their Peachtree City home. At Ferguson, we want our trained professionals to be the familiar and friendly face which puts your mind at ease. Ever since Ferguson was founded in 1946, our motto has been “treating customers like family.” When your home is in need of residential repairs, Ferguson will be committed to resolving your heating and air issue while maintaining your comfort in a friendly atmosphere.
Every visit made by Ferguson is intentional. Before we enter your home, we have called to confirm the appointment the day before as well as calling when we are en route to your Peachtree City residence. We respect your time and realize that you still have a life and schedule while your heating and air is malfunctioning.
Upon arrival, our skilled team members will be professionally attired and will wear protective booties to guarantee your floors are unaffected. In addition to protective booties, protective floor covering will be laid over the floor or any area which may be impacted. Our team realizes that we are guests in your home and the only trace of our presence should be the repaired unit.
Prior to being allowed to serve you, our workmen undergo extensive training, comprehensive background checks, and proper certification. Since integrity is at the core of Ferguson Heating and Air, we see each employee as a reflection of our company. Each employee is meticulously groomed and educated to be the embodiment of our company’s values.
Since we hold our team to such high standards, our company demonstrates its commitment as a whole to integrity and excellence by being involved in state and local professional Air Conditioning Associations and the Better Business Bureau. Our reputation is of the utmost importance to us because we want to have your respect and endorsement as a satisfied customer.
In the same way that we demand excellence from our team, we expect the materials we utilize to be high performance and long lasting. When Ferguson repairs your unit, the repair will be done with quality products, so your money will be invested well. Our repairs are never band-aid or duct tape kind of solutions. Our highly trained technicians will do the job correctly with premium materials to maintain the longevity of your system.
If your AC system is not working and it is a holiday or a weekend, call the HVAC professionals at Ferguson Heating & Air Conditioning. Our technicians can determine if the problem is one you can fix yourself, such as a tripped breaker, or one that requires the services of a trained, experienced HVAC technician.
There are several reasons an air conditioner may blow hot air. One of the most common is a compressor problem or an issue with a low level of refrigerant. It can also occur if the unit needs cleaning, or if there is damage to the return duct that is pulling in warm air to the system from the attic or outside of the home.
Airflow problems through the filter are the most common issue when the air conditioner freezes up. There is also the possibility that the freezing is due to low refrigerant levels, which can be checked by our HVAC technician.
If the noise is caused by a twig caught in the housing of the outdoor unit, it may be possible to fix the problem yourself. Turn off the power to the unit, and also turn off the breaker, then remove the twig. Do not attempt to fix other air conditioner problems yourself, as there are dangers, including electrical hazards, and high-pressure refrigerant systems that can be dangerous to work around.
We had the pleasure of talking to Susan to set up an appointment after much disappointment with other heating and air companies. She put us in great hands with Abraham their tech. He is simply amazing….It’s so refreshing to find somebody who actually knows what they’re doing. Prior to them we had “too many heating and air company’s put their hands on our system”without a clear solution to our problem. Abraham knew the answer and followed through! Assisting Abraham was Nolan and together they corrected our problem and made it right! Awesome job Ferguson! We’re recommending You to All Our friends!!
We chose Ferguson because of their 75 year history and reputation. They clearly explained the equipment warranty and made sure we understood the importance of planned maintenance with the Eagle Vision Maintenance agreement. Overall, it was a great experience. The installer did a great job and was courteous, friendly, fun to talk to, and most importantly did a great job installing. Thanks for all the great service!