Welcoming a serviceman into your home should not be an unsettling situation. Customers should not have to feel unsafe when inviting a repair person into their Peachtree City home. At Ferguson, we want our trained professionals to be the familiar and friendly face which puts your mind at ease. Ever since Ferguson was founded in 1946, our motto has been “treating customers like family”. When your home is in need of residential repairs, Ferguson will be committed to resolving your heating and air issue while maintaining your comfort in a friendly atmosphere.
We respect you and your home.
Every visit made by Ferguson is intentional. Before we enter your home, we have called to confirm the appointment the day before as well as calling when we are in route to your Peachtree City residence. We respect your time and realize that you still have a life and schedule while your heating and air is malfunctioning.
Upon arrival, our skilled team members will be professionally attired and will wear protective booties to guarantee your floors are unaffected. In addition to protective booties, protective floor covering will be laid over the floor or any area which may be impacted. Our team realizes that we are guests in your home and the only trace of our presence should be the repaired unit.
We hold our employees to high standards for your sake.
Prior to being allowed to serve you, our workmen undergo extensive training, comprehensive background checks, and proper certification. Since integrity is at the core of Ferguson Heating and Air, we see each employee as a reflection of our company. Each employee is meticulously groomed and educated to be the embodiment of our company’s values.
Since we hold our team to such high standards, our company demonstrates its commitment as a whole to integrity and excellence by being involved in state and local professional Air Conditioning Associations and the Better Business Bureau. Our reputation is of the utmost importance to us because we want to have your respect and endorsement as a satisfied customer.
We insist on repairs being conducted with high quality materials.
In the same way that we demand excellence from our team, we expect the materials we utilize to be high performance and long lasting. When Ferguson repairs your unit, the repair will be done with quality products, so your money will be invested well. Our repairs are never band-aid or duct tape kind of solutions. Our highly trained technicians will do the job correctly with premium materials to maintain the longevity of your system.
Typically, residential repairs involve: compressor/ motor replacements (relay, [US Made], repairing capacitors, checking refrigerant flow, examining contactors, performing general diagnosis, and air distribution care.
Regardless of the severity of your air or heating issue, repairs will be made promptly and only with the highest grade of materials.
Ferguson Heating and Air promises peace of mind for your family and respect for your home delivered by competent and reliable professionals. Treating our customers like family is our greatest mission.